Helpline webchat

The Dementia Helpline can help. Listen to stories from people who have contacted the Helpline.

Helpline webchat

Would you like to chat online?

The National Dementia Helpline’s Webchat is a typed online conversation with a Dementia Advisor who can provide information about dementia and services.

Before starting Webchat, you will be asked to provide some basic information about yourself to help the Advisor during the conversation.

Please note that Webchat is not a counselling service. If you wish to cover multiple dementia related issues or seek emotional support please call the Helpline on 1800 100 500.

Operating hours

Webchat operates between 9.00am and 5.00pm EST, Monday to Friday excluding public holidays.

The Helpline webchat service is currently CLOSED