Administration Officer - Hospitality

  • New offices and state of the art learning centre
  • Parkville location with parking onsite
  • Full Time fixed term until December 2017


We are looking for an experienced, warm and dynamic Administration Officer – Hospitality to manage our hospitality and reception needs. You will be the first point of contact for clients coming into our organisation and will present in a clear and professional manner


As part of the Business Services team, you will:

  • Manage reception needs and organise hospitality requests including catering, room sets ups and pack downs
  • Ensure onsite events are correctly catered for and replenished as needed
  • Greet and assist clients and other visitors
  • Manage incoming phone calls and phone enquiries promptly and professionally for both Alzheimer's Australia Vic and the Mental Health Research Institute
  • Manage all facets of incoming and outgoing mail as well as arranging couriers
  • Provide back-up support to the Administration Officer - Reception as required (this may require occasional travel to our Hawthorn office)
  • Undertake tasks associated with the daily opening/closing of Alzheimer's Australia Vic's Parkville premises to ensure that security is maintained

Key Selection Criteria

  1. Previous experience in a corporate hospitality and or reception environment
  2. Appropriate presentation and demeanour for someone who is the first point of contact with the Organisation
  3. Demonstrated intermediate or above proficiency and experience with Microsoft applications including Word, Excel, and Outlook.
  4. Demonstrated skills and experience in a range of administrative and reception activities
  5. Demonstrated ability to work as a member of a team whilst also taking initiative and problem solving independently.
  6. Ability to prioritise workload demands and cope calmly, effectively and efficiently under pressure.
  7. Hold a current level 2 first aid certificate

Applications that do not include a cover letter which specifically addresses each of the above key selection criteria will not be considered.

The position description can be found here.

To apply, please email a resume accompanied by a cover letter which addresses the key selection criteria to Robyn Turner at


Applications close – Sunday 30 April, 2017