Multicultural services

The national Interpreter Symbol helps people with low English proficiency identify where they can ask for language assistance when using a government service

Alzheimer's Australia provides information about dementia in many different languages.

Interpreter service

If you need an interpreter you can contact the National Dementia Helpline through the Telephone Interpreting Service on 131 450.

On this page you will find:

For more information on multicultural initiatives please contact our Alzheimer's Australia Vic Multicultural Officer on 03 9815 7800.

Translated dementia resources

Our Services flyer

The Our Services flyer outlines what Alzheimer's Australia does, who we help, and how we can help you. Download the Our Services flyer in a range of languages by clicking on the links below:









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Quick Guide to Services - For carers

This bilingual booklet has been developed for carers and people living with dementia from nine communities.Click below to download the booklet.








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Dementia: Information, Support, Contacts

This information booklet has been written for people with dementia, their families and carers. This booklet will provides a starting point, with information about dementia, services and resources that are available to assist you.

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Dementia Help Sheets

Our Help Sheets provide advice, common sense approaches and practical strategies on the issues most commonly raised about dementia.

We have recently translated this popular resource into a range of languages. To see what helpsheets are available in your language, CLICK HERE

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Dementia Risk Reduction Bilingual Tip Sheets

Doing what we can to reduce our risk of dementia is important for everyone in the Australian community. For those who would prefer to read about strategies that may reduce dementia risk in a language other than English, Alzheimer's Australia has produced a series of Dementia Risk Reduction Bilingual Tip Sheets. These are available in the following languages and can be found on our Your Brain Matters website:






If you would prefer to talk to someone, you can call the National Dementia Helpline on 1800 100 500. If you need an interpreter, contact the Helpline through the Telephone Interpreting Service on 131 450.

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Friends Matter

What can we do to maintain this special bond when a friend is living with dementia? How do we stay connected in ways that are meaningful, and what interests can we continue to enjoy together?

Find out more in this booklet, adapted from our Friends and Companions workshop.







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Dementia information in other languages

Dementia information is available in a number of languages. Click on the links below to view a summary of information in each language.

English equivalents include Help Sheets and the Worried about your memory? brochure. 

Read information in your community language:






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Multicultural newsletter

Diversity Matters Newsletter: Winter 2015

Diversity Matters is a newsletter produced by Alzheimer's Australia Vic. It aims to inform service providers about a range of initiatives and programs designed for people living in diverse communities.

Read the latest Diversity Matters by clicking here.

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Complaint, Compliments and Comments Form

Your feedback will help us improve our services. You can send your complaint, compliment or comment to us by downloading and filling out this form.







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Your Rights and Responsibilities flyer

This flyer outlines the rights that you have in relation to the services that we provide you, as well as the responsibilities that you have.







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Resources for organisations working with CALD clients

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Perceptions of dementia in ethnic communities

People from CALD backgrounds face numerous barriers when it comes to accessing services. These include difficulties with language and a lack of knowledge of the service systems.

This resource will assist organizations working with CALD clients to better understand the background of consumers they are supporting and develop appropriate services to assist their clients.

The Perceptions of dementia in ethnic communities project report and accompanying resource kit examines perceptions of dementia in the following communities: Arabic, Cantonese, Croatian, English, Greek, Italian, Lao, Macedonian, Polish, Russian, Serbian, Spanish, Turkish and Vietnamese.

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Community Partners Project: Empowering small ageing ethnic communities in Victoria

Funded through the Department of Health and Ageing, this project targets four ageing ethnic communities in Victoria: Lao, Romanian, Finnish and Russian Jewish. These communities have limited, or no, infrastructure to assist the elderly and their families to access aged care services.

Alzheimer’s Australia Australia Vic have worked in partnership with the four communities to develop dementia resources tailored to the unique needs and culture of each community.   

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Facilitating a Carer Support Group - Facilitator Manual

This Facilitator manual, which is available in nine CALD langauages, provides simple tips on how to develop group facilitation skills in order to manage and facilitate support group activities. The manual is available for download in the languages below:










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Aboriginal and Torres Strait Islander groups

View our Aboriginal and Torres Strait Islander resources by clicking here.

Our National Aboriginal and Torres Strait Islander Dementia Advisory Group (NATSIDAG) provides Alzheimer's Australia with advice on how we can improve support for Aboriginal and Torres Strait Islander groups.

As part of our commitment to members of CALD communities and Aboriginal and Torres Strait Islander communities, we produce a biannual newsletter to inform service providers of the range of multicultural initiatives, information, resources and programs.

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Video resources

Last year, during Dementia Awareness Week, Alzheimer's Australia Vic featured in an episode of Vasili's Garden on Channel 31. The episode showcased an intergenerational gardening session we ran with primary school students and people with dementia from CALD communities. It demonstrated that people with dementia can still enjoy quality of life within the community and engage in meaningful, healthy and social activities.

Click here to watch an excerpt of the Vasili's Garden episode (the video will open in YouTube).

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Finding support and connectedness

Finding Support and Connectedness poster (Click here to download)

Support and Connectedness: Pushpa's Story (Click here to download)

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